October 31, 2022

Jim Benson

Dear Jim,
Are you excited?! We are! We cannot wait to have you join the team at Dynatrace LLC (“Dynatrace”) as Chief Financial Officer! We are counting on your positive contribution and know that together we can accelerate innovation and digital transformation for the biggest and brightest brands around the globe!

Provided we have all the necessary documentation to move forward with your employment, your target start date will be on or before November 15, 2022 (or as otherwise mutually agreed).

As Chief Financial Officer, you will report to Rick McConnell, Chief Executive Officer. This is a full-time, exempt position located in our Waltham, Massachusetts office. As you grow your career at Dynatrace, Dynatrace has the right to change the position, modify or assign additional responsibilities.

Your initial base salary will be equivalent to $475,000.00 annually, which will be paid in semi-monthly installments of $19,791.67 subject to deductions for taxes and other withholdings as required by law or the policies of Dynatrace.

Incentive Plan
In addition to your base salary, you will be eligible to participate in the current fiscal year Incentive Plan with a target incentive bonus of 75% of your base salary at plan as determined by your position within Dynatrace. The terms and conditions of your Incentive Plan specific to any award or payment will be outlined in a separate document provided to you by your manager. For the FY23 Incentive Plan only, you will receive a guaranteed at plan target attainment applied to your FY23 earnings.

In the month following your date of hire, management will recommend to the Compensation Committee that you be granted an RSU equity award valued at $10,500,000 vesting over four years, with 25% vesting after 1 year, and thereafter in twelve (12) equal quarterly installments. This equity grant will be subject to approval by the Compensation Committee and will be governed by the terms and conditions of the Company’s 2019 Equity Incentive Plan and award agreement issued thereunder.

Out of Office
You will be eligible for paid time off, and sick pay based on the company’s time off policy, included in the enclosed Benefit Summary document.

Dynatrace provides a competitive benefits package for our full-time employees. You are eligible for Dynatrace’s healthcare benefits and 401(k) Plan, as defined in the enclosed summary of benefits. Should you choose to enroll, your eligibility to participate will be effective on your first day of employment.

Fine Print (yes, we have to do this!)
As is true for all Dynatrace employees, your employment with Dynatrace will be “at will,” meaning that either you or Dynatrace may terminate your employment at any time for any reason. Also, your employment is conditioned on you successfully completing and satisfactorily passing a background check and verifying your work authorization in the United States.

Lastly, as a condition of employment, we will ask that you sign the Dynatrace Code of Business Conduct and Ethics, Unlawful Harassment Policy, and Employee Agreement on or before your first day of employment. You also confirm that you will not remove or take any documents or proprietary data or materials of any kind, electronic, or otherwise, with you from your current or former employer to Dynatrace without written authorization from your current or former employer. By accepting this offer, you confirm that you are free from any contractual obligations that would prevent you from performing your duties as an employee of Dynatrace, such as restrictions imposed by a current or former employer. If you have executed an employment agreement with your current, or any former employer, the terms of which are still in effect, you must present a copy of that agreement for Dynatrace's review and approval prior to accepting this offer. This offer may be withdrawn if any of the above conditions are not satisfied.

We are delighted to have you join Dynatrace and look forward to your acceptance of this offer. This offer for employment expires October 31, 2022. Welcome home!

Best regards,

/s/ Sue Quackenbush

Sue Quackenbush Chief People Officer Dynatrace LLC
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