Shawn White

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Shawn White, VP, Global Customer Experience

Shawn is a builder at heart, with over 20 years’ experience in the Silicon Valley technology business. Whether it’s IT infrastructures, customer-centric teams or community organizations, give him the raw materials and he’ll create something amazing. Shawn helped architect, build and operate our first globally distributed digital experience monitoring network, then added customer support and internal IT for this operation along the way. More recently, he rebuilt our customer success organization, producing record retention rates for our digital experience solutions. When he’s not helping customers transform their monitoring strategy to focus on customer experience, he spends time with his family outdoors or serves on several non-profit boards and commissions in his community.